About us
Our strategy
Convergence is at the heart of our strategy. By bringing together capabilities and capacities in new ways to enhance our services to form a single converged network, our customers can benefit from reduced costs and increased efficiency.
We focus exclusively on the needs of mid-sized businesses where expertise and resource is limited but demand for higher performance from your communications and IT systems is critical.
Why Opal
Our customers recognise our strength of innovation and flexibility - offering you the freedom to explore technology - the flexibility of choice. We go beyond technical specifications and look at the bigger picture of what your business really needs. We ask, how can we make your systems perform better? How can we reduce your costs?
We offer the provision of the end-to-end solution, working with you to design, build, plan, install, project manage and support a complete solution that's right for your business. Our portfolio of data, voice and converged services stretches from simple products such as fixed lines, calls and connections through to sophisticated IP solutions such as MPLS and telephony management services.
What makes us unique?
When you work with us, you will immediately notice a difference. It's our people. We take a genuine interest in your business and a personal interest in customer satisfaction levels.
Our success is built on excellence, both in terms of technical solutions and our customer focused culture. Our retention rates are testimony to the loyalty that is achieved as a result of the highest quality solutions, backed up by industry leading customer service.
We have a single-minded focus - to provide the highest performance, combined with excellent support, to our business customers. We go further to make sure your communications work hard for your business and that we deliver the service we promise. This is achieved at every stage that you deal with us, from pre-sales and engineering through to specialised support and billing teams, within the Solutions Division.
Our partners
Our business has been successfully built by understanding the value of key relationships with customers, employees, and partners. We partner with some of the best suppliers in the industry including Cisco, Cable and Wireless, BT, Vodafone, Inter-Tel, Avaya and BlackSpider Technologies.
Backed by a name you can rely on
We are a subsidiary of The Carphone Warehouse Group plc, who are capitalised on the London Stock Market at over £1.5 billion. Being part of The Carphone Warehouse Group means we have their financial stability and backing whilst retaining independence and remain focused on providing excellent service and support to our customers.
The Carphone Warehouse Group is committed to building and investing in our networks and infrastructure, ensuring our customers can achieve substantial savings by consolidating their voice and data infrastructure, whilst delivering a scalable and versatile communication solution.
Registered office
Telequip Ltd
1 Portal Way
London W3 6RS
Registered in England and Wales No: 1852108
