0800 FreeCall
- Encourage customer calls
- Build goodwill
- Monitor advertising expenditure
- Gain national presence
A winning number
Freephone is becoming increasingly popular in the UK. By using a Opal FreeCall number, you will gain competitive advantage, create positive perception of your company and encourage customer contact.
Increase your customer base
0800 FreeCall allows people to call you free of charge from any UK phone. This encourages customers to stay in touch with you and increases the response to your advertising. Your company will be perceived as responsive and accessible - easy to deal with and prepared to answer concerns and queries. You will also gain nationwide coverage as potential customers throughout the country will be more inclined to call.
Analysis for future growth
Your marketing plans will be significantly enhanced by 0800 FreeCall. With unlimited numbers available, you may like to select different numbers for each campaign and monitor response rates. The Opal monthly management reports will show you where your calls are received from, enabling you to precisely target certain regions or markets.
FreeCall will also help you manage your people. Because you are able to track the number and time of incoming calls, you can adjust staffing levels through the day. At the same time, mobile employees are given the ability to stay in touch without having to submit an expenses claim.
Easy implementation
0800 FreeCall is simple to apply and use. You choose your number from our list and tell us which one of your existing telephone lines to deliver the call on. It will be activated in hours. In most cases, no engineer will need to visit and additional hardware is not needed.
A range of further options
Your 0800 FreeCall number can be further enhanced by using a range of advanced routing plans. These include
- Replay to record all incoming calls
- Call queue manager to hold calls on the network until they can be answered
- Auto attendant to give the caller routing options
- Data capture to ask the caller to input information such as meter readings
- Time of day, day of week routing to cover when offices are shut
- Shared routing to split calls between two or more centres
- Store locator to route calls to the callers nearest shop
Opal Call Care is a self-management utility that allows you to reconfigure the lines and obtain statistics of the calls received
0800 FreeCall is just one option in our range of marketing numbers also including 0845 Call, 0870 Call, 0871 Call, 090 PremiumCall numbers and 0800 International.
You can
place an order
today by calling Opal on 0845 620 1 620