090 PremiumCall
- Generate revenue for your business
- Cover costs in providing customer service and helpdesks
- Payment collection by the telephone networks
- Provide recorded or live in information
Earn on every call
With 090 PremiumCall, you can generate money when people call your business. It gives you the funds you need to provide additional services or maybe becomes a profitable revenue stream in its own right.
What is 090 PremiumCall ?
PremiumCall is a special telephone number with a pre-determined higher call rate. Callers pay this rate whilst connected and you, as the recipient of the calls, receive a percentage of this call revenue. Depending on the number used, there are pre-set prices that range from 10p per minute up to £1.50 per minute - and revenue shares from 40% to 70% depending on the number range and the volume of calls.
Easily collect the money for your service
PremiumCall makes cash collection easy as it is handled for you by the telephone networks. Caller pay for these calls in the normal way on their telephone bills - and you will receive a credit for the calls you have received each month on your Opal account. It's simple - you have no paperwork and no collection problems as it is all handled by the telephone networks for you.
Monitor your incoming calls
PremiumCall comes with a monthly management report from Opal outlining the number of calls you have received as well as when in the day or month. You will also know the geographical areas that calls are coming from.
A number of ways to benefit
PremiumCall numbers can help you offer a number of live and recorded services. See some of the most common applications
- Technical hotlines
- Advice centres
- Recorded timetables and information
- Contest lines
- Stock reports
- Booking lines
- Voting
Full ICTIS support from Opal
In order to control the use of premium numbers, ICTIS approval is required for the use of some of the more expensive ranges. Opal is experienced to provide you with the support needed to obtain clearance for business applications.
Easy implementation
090 PremiumCall is simple to apply and use. You choose your number from our list and tell us which one of your existing telephone lines to deliver the call on. It will be activated in hours. In most cases, no engineer will need to visit and additional hardware is not needed.
A range of further options
Your 090 PremiumCall number can be further enhanced by using a range of advanced routing plans. These include
- Replay to record all incoming calls
- Call queue manager to hold calls on the network until they can be answered
- Auto attendant to give the caller routing options
- Data capture to ask the caller to input information such as meter readings
- Time of day, day of week routing to cover when offices are shut
- Shared routing to split calls between two or more centres
- Store locator to route calls to the callers nearest shop
Opal Call Care is a self-management utility that allows you to reconfigure the lines and obtain statistics of the calls received.